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Our client is one of the fastest-growing suppliers of tools, accessories, and construction products for craftsmen and serious handymen. Their multi-channel concept offers their customers the opportunity to order via the webshop, at one of the branches in the Netherlands or via customer service. Our client offers a wide range of equipment, varying from tools to electricity, installation, screws, fasteners, work clothes and many professional brands are part of the extensive range. Our client has been around since 2006 and an expert team works with one focus; the lowest price, everything in stock, and good and fast service.
Working closely with the EU Agile development team, the Scrum Master helps the team to embrace agile core values and principles for building a high-performing team. This role is facilitating problem solving to remove impediments preventing the team from completing their work. Exhibits lean agile leadership and growth mindset, guiding the team on agile adoption.
Key Accountabilities / Responsibilities:
Facilitates team events, such as Daily Stand-up, planning, reviews, retrospectives and refinements;
Supports the product owner in their efforts to manage the product backlog;
Guides the team towards a healthy team dynamic with respect to priorities and scope;
Promotes quality practices by assisting the team in meeting the Definition of Done (DoD);
Supports estimating by guiding the team in establishing normalised estimates and helps the team understand how to estimate;
Facilitating discussion, decision making, and conflict resolution;
Providing support to the team using a servant leadership style whenever possible;
Assessing the team and the internal stakeholders in an effort to coach both in higher levels of agile maturity, at a pace that is sustainable and comfortable for the team and organisation;
Supports the team's rules, for example built-in quality practices and work in progress limits;
Facilitates the team's progress towards team goals, challenging old norms of development in the areas of quality, predictability, flow and velocity.
Required Skills and Experience:
Essential - Professional SCRUM Master (PSM) or Certified SCRUM Master qualification (CSM);
Desirable - Professional SCRUM Master (PSM II);
Experience in performing the Scrum Master role for at least two years;
Knowledge of other Agile approaches: XP, Kanban etc.;
Experience in coaching, mentoring and upskilling people in agile techniques and roles.